WinWeb have released a comprehensive update to our Projects & Tickets Software.
The system has been refocused to ensure greater flexibility and usuability for the client.
This includes a more ticket orientated approach, allowing projects to be managed through the use of parent and child tickets, making it easier for people to manage and providing greater flexibility.
Enhanced features:
- • The comments attached to tickets can be private or public, to be viewed by users or clients
- • Full ticket history is available but the client only receives selected updates
- • Fully integrated in to WinWeb Address Book – tickets from clients are visible through their entries in your Address Book
- • Complete integration with all other WinWeb Software to increase business efficiency
- • Keywords: powerful search function
- • Set up unlimited custom queues for your company
- • Add support link to your website - details provided
- • Customisable emails
- • Ticketing dashboard gives a quick overview of the status of tickets
We trust this update increases your user experience of WinWeb Projects & Tickets software.